WHO IS COVERED?
We provide a limited product warranty that is non-transferable and covers only the original end purchaser. An original or copy of the sales receipt from the original PopSockets authorized sales retailer is required for our warranty service, unless otherwise prohibited by law. This limited warranty does not cover products purchased through online auction websites. PopSockets products are legitimately sold only by authorized retailers who are required to follow PopSockets’ policies, procedures, and quality control standards. This limited warranty is provided in addition to any other rights the original end purchaser may have at law, which vary from state to state.
WHAT IS COVERED AND WHAT IS THE WARRANTY PERIOD?
PopSockets warrants that its products will be free from defects in workmanship and materials under normal use for the lifetime of the product which PopSockets designates to be three years.
WHAT IS NOT COVERED?
PopSockets is not responsible for damage to any other product other than PopSockets’ products purchased through PopSockets’ or its authorized sales retailers. Further, the limited warranty does not cover any: normal wear and tear of product use; product that has been altered or customized by a reseller, you or any third party; damage caused by misuse, lack of care, mishandling, accident, or abuse; damage caused by use of the product other than for its intended purpose; product that has been improperly repaired or maintained; product that has been repaired by an unauthorized provider; and damage to any third-party product, including without limitation damage to any device used in connection with the PopSockets’ product.
HOW TO MAKE A CLAIM UNDER THIS LIMITED WARRANTY.
Warranty claims must be made directly to PopSockets. Product must be returned to PopSockets, Locked Bag 948 Gisborne 3437 VIC AU, via traceable shipping method along with the original purchase receipt and your contact name, phone number, and physical and email addresses. If PopSockets determines that there is a warranted defect in the product, PopSockets will, at its option, repair the defect, provide a replacement product to you, or provide a refund of the purchase price of the product within 30 days. PopSockets is not liable for products that are damaged or lost in transit to PopSockets. You must pay shipping costs for the return of your product to PopSockets, and you will be responsible for taxes, customs fees, duties, brokerage, or other related costs, if applicable. However, PopSockets will pay the shipping costs for the shipment of the replacement or repaired product to you.
PopSockets reserves the right to send you a replacement product that is the same or of a similar style or a substitute equivalent that may not be of like kind (depending on availability). Replacement products will be furnished only on an exchange basis. Replacement products are covered by this limited warranty for the remainder of the original applicable product warranty period.
PRODUCT WARRANTY DISCLAIMER TO THE EXTENT PERMITTED BY LAW, POPSOCKETS MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY LAW, POPSOCKETS, ITS EMPLOYEES, AGENTS, AND SUPPLIERS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, INCLUDING WITHOUT LIMITATION DAMAGE TO ANY DEVICE USED IN CONNECTION WITH THE PRODUCT. IF THIS LIMITATION OF LIABILITY IS NOT PERMITTED BY LAW, OR IS NOT EFFECTIVE AT LAW, THEN TO THE EXTENT PERMITTED BY LAW, AND NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES IN TORT (INCLUDING NEGLIGENCE), THE ENTIRE LIABILITY OF POPSOCKETS AND ANY OF ITS SUPPLIERS SHALL BY LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO POPSOCKETS FOR THE APPLICABLE PRODUCT.
We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands on which we live and work.